{"id":668,"date":"2025-07-28T18:47:50","date_gmt":"2025-07-28T17:47:50","guid":{"rendered":"https:\/\/highcountryrental.com\/?page_id=668"},"modified":"2025-07-28T23:15:43","modified_gmt":"2025-07-28T22:15:43","slug":"policies","status":"publish","type":"page","link":"https:\/\/highcountryrental.com\/?page_id=668","title":{"rendered":"policies"},"content":{"rendered":"<div data-colibri-id=\"668-c1\" class=\"style-439 style-local-668-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"668-c2\" id=\"content\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-440 style-local-668-c2 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-fluid-container\">\n      <!---->\n      <div data-colibri-id=\"668-c3\" class=\"h-row-container gutters-row-lg-0 gutters-row-md-0 gutters-row-2 gutters-row-v-lg-0 gutters-row-v-md-0 gutters-row-v-2 style-441 style-local-668-c3 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-0 gutters-col-md-0 gutters-col-2 gutters-col-v-lg-0 gutters-col-v-md-0 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-442-outer style-local-668-c4-outer\">\n            <div data-colibri-id=\"668-c4\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-0 v-inner-lg-0 v-inner-md-0 v-inner-0 style-442 style-local-668-c4 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"668-c7\" class=\"h-text h-text-component style-445 style-local-668-c7 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <p>Please review our rental policies to ensure a safe and smooth adventure. They outline everything you need to know before renting with us.<\/p>\n                  <\/div>\n                <\/div>\n                <div data-colibri-id=\"668-c8\" class=\"h-row-container gutters-row-lg-1 gutters-row-md-1 gutters-row-0 gutters-row-v-lg-1 gutters-row-v-md-1 gutters-row-v-0 style-446 style-local-668-c8 position-relative\">\n                  <!---->\n                  <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-1 gutters-col-md-1 gutters-col-0 gutters-col-v-lg-1 gutters-col-v-md-1 gutters-col-v-0\">\n                    <!---->\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c9-outer\">\n                      <div data-colibri-id=\"668-c9\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c9 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c10\" class=\"h-global-transition-all h-heading style-448 style-local-668-c10 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c10\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">1. Reservation &amp; Cancellation<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c11\" class=\"h-text h-text-component style-449 style-local-668-c11 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>A deposit is required to secure your reservation. Deposits are <strong>non\u2011refundable<\/strong>, but often transferable to another date within the same season. Late cancellations or no-shows may result in full loss of your\n                                deposit.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c12-outer\">\n                      <div data-colibri-id=\"668-c12\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c12 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c13\" class=\"h-global-transition-all h-heading style-448 style-local-668-c13 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c13\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">2. Damage &amp; Security Deposit<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c14\" class=\"h-text h-text-component style-449 style-local-668-c14 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>A <strong>refundable security deposit<\/strong> of <strong>$1,000 CAD per machine<\/strong> is held via credit card. Damage beyond the insurance coverage or careless use may result in deductions. The deposit holds until machine\n                                inspection at rental end.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c15-outer\">\n                      <div data-colibri-id=\"668-c15\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c15 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c16\" class=\"h-global-transition-all h-heading style-448 style-local-668-c16 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c16\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">3. Fuel Policy<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c17\" class=\"h-text h-text-component style-449 style-local-668-c17 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>Rentals are supplied with a <strong>full tank of fuel<\/strong>. Single\u2011day rentals often include the fuel &#8211; multi\u2011day rentals may require refilling before return. If returned not full, a refuel fee applies.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c18-outer\">\n                      <div data-colibri-id=\"668-c18\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c18 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c19\" class=\"h-global-transition-all h-heading style-448 style-local-668-c19 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c19\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">4. Age, License &amp; Waiver Requirements<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c20\" class=\"h-text h-text-component style-449 style-local-668-c20 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>You must be <strong>at least 18<\/strong>, hold a <strong>valid driver\u2019s license<\/strong>, and sign a liability waiver. Additional drivers must be registered and licensed. Wearing a helmet and complying with safety briefing\n                                is compulsory.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c66-outer\">\n                      <div data-colibri-id=\"668-c66\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c66 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c67\" class=\"h-global-transition-all h-heading style-448 style-local-668-c67 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c67\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">5. Personal Health &amp; Physical Condition<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c68\" class=\"h-text h-text-component style-449 style-local-668-c68 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>Renters must be in good physical health and capable of operating the vehicle safely. Pregnant individuals, those under the influence of drugs or alcohol, or persons with certain medical conditions are prohibited from operating\n                                rental vehicles.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c69-outer\">\n                      <div data-colibri-id=\"668-c69\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c69 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c70\" class=\"h-global-transition-all h-heading style-448 style-local-668-c70 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c70\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">6. Included Gear &amp; Prep<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c71\" class=\"h-text h-text-component style-449 style-local-668-c71 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>Rental typically includes a helmet, trail map, safety orientation, and sometimes additional gear like gloves or goggles. Longer rentals may include extra gear like heated gloves or avalanche safety kits.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c72-outer\">\n                      <div data-colibri-id=\"668-c72\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c72 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c73\" class=\"h-global-transition-all h-heading style-448 style-local-668-c73 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c73\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">7. Operating Restrictions &amp; Conduct<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c74\" class=\"h-text h-text-component style-449 style-local-668-c74 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>You must stay on designated trails, obey local laws and speed limits, avoid alcohol or drugs while operating, and follow trail etiquette. Prohibited behavior (e.g. racing, off-trail riding into private property) can result\n                                in immediate termination of rental and forfeiture of deposit.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                    <div class=\"h-column h-column-container d-flex h-col-lg-6 h-col-md-6 h-col-6 style-447-outer style-local-668-c75-outer\">\n                      <div data-colibri-id=\"668-c75\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-0 v-inner-lg-2 v-inner-md-2 v-inner-0 style-447 style-local-668-c75 position-relative\">\n                        <!---->\n                        <!---->\n                        <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                          <!---->\n                          <div data-colibri-id=\"668-c76\" class=\"h-global-transition-all h-heading style-448 style-local-668-c76 position-relative h-element\">\n                            <!---->\n                            <div class=\"h-heading__outer style-448 style-local-668-c76\">\n                              <!---->\n                              <!---->\n                              <h5 class=\"\">8. Pickup, Drop-off &amp; Late Fees<\/h5>\n                            <\/div>\n                          <\/div>\n                          <div data-colibri-id=\"668-c77\" class=\"h-text h-text-component style-449 style-local-668-c77 position-relative h-element\">\n                            <!---->\n                            <!---->\n                            <div class=\"\">\n                              <p>Pick-up and drop-off are scheduled; arriving early is encouraged. Late returns often incur fees (e.g. $25\u2013$100 per half-hour). Some providers allow pickup the night before for early trail access.<\/p>\n                            <\/div>\n                          <\/div>\n                        <\/div>\n                      <\/div>\n                    <\/div>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n  <div data-colibri-component=\"section\" data-colibri-id=\"668-c78\" id=\"reusable-sections\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-480 style-local-668-c78 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"668-c79\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-481 style-local-668-c79 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg h-col-md h-col-auto style-482-outer style-local-668-c80-outer\">\n            <div data-colibri-id=\"668-c80\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-0 h-px-md-0 h-px-2 v-inner-lg-0 v-inner-md-0 v-inner-2 style-482 style-local-668-c80 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-center align-self-md-center align-self-center\">\n                <!---->\n                <div data-colibri-id=\"668-c81\" class=\"h-global-transition-all h-heading style-483 style-local-668-c81 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-heading__outer style-483 style-local-668-c81\">\n                    <!---->\n                    <!---->\n                    <h2 class=\"\">Ready to ride? Contact us andbook now!<\/h2>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-484-outer style-local-668-c82-outer\">\n            <div data-colibri-id=\"668-c82\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-484 style-local-668-c82 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-auto align-self-lg-center align-self-md-center align-self-center\">\n                <!---->\n                <div data-colibri-id=\"668-c83\" class=\"h-x-container style-485 style-local-668-c83 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-x-container-inner style-dynamic-668-c83-group style-485-spacing style-local-668-c83-spacing\"><span class=\"h-button__outer style-486-outer style-local-668-c84-outer d-inline-flex h-element\"><a h-use-smooth-scroll=\"true\" href=\"https:\/\/highcountryrental.com\/?page_id=108e_id=668\"  data-colibri-id=\"668-c84\" class=\"d-flex w-100 align-items-center h-button justify-content-lg-center justify-content-md-center justify-content-center style-486 style-local-668-c84 position-relative\"><!----><!----> <span>catalog<\/span><\/a>\n                    <\/span>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-487-outer style-local-668-c85-outer\">\n            <div data-colibri-id=\"668-c85\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-487 style-local-668-c85 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-auto align-self-lg-center align-self-md-center align-self-center\">\n                <!---->\n                <div data-colibri-id=\"668-c86\" class=\"h-x-container style-488 style-local-668-c86 position-relative h-element\">\n                  <!---->\n                  <div class=\"h-x-container-inner style-dynamic-668-c86-group style-488-spacing style-local-668-c86-spacing\"><span class=\"h-button__outer style-489-outer style-local-668-c87-outer d-inline-flex h-element\"><a h-use-smooth-scroll=\"true\" href=\"https:\/\/highcountryrental.com\/?page_id=110\"  data-colibri-id=\"668-c87\" class=\"d-flex w-100 align-items-center h-button justify-content-lg-center justify-content-md-center justify-content-center style-489 style-local-668-c87 position-relative\"><!----><!----> <span>contacts<\/span><\/a>\n                    <\/span>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Please review our rental policies to ensure a safe and smooth adventure. They [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/full-width-page.php","meta":{"footnotes":""},"class_list":["post-668","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/highcountryrental.com\/index.php?rest_route=\/wp\/v2\/pages\/668","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/highcountryrental.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/highcountryrental.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/highcountryrental.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/highcountryrental.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=668"}],"version-history":[{"count":18,"href":"https:\/\/highcountryrental.com\/index.php?rest_route=\/wp\/v2\/pages\/668\/revisions"}],"predecessor-version":[{"id":860,"href":"https:\/\/highcountryrental.com\/index.php?rest_route=\/wp\/v2\/pages\/668\/revisions\/860"}],"wp:attachment":[{"href":"https:\/\/highcountryrental.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=668"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}